Question 1

Do I have to know how any of this works?

Accepted Answer

No. You get the capability of a self-hosted agent without running one. There's nothing to install and no keys to manage — log in and it's working.

Question 2

How is this different from self-hosting an agent?

Accepted Answer

Self-hosting gives you full control of the stack — and a weekend of Docker, API keys, and config before you send your first message. We give you the same kind of agent, running in about a minute, with an inbox it answers from, a notebook you both write in, four models in a dropdown, and approvals you set. Full control, or ship today. Pick your trade.

Question 3

How is this different from other managed agent hosting?

Accepted Answer

Hosting is one part of the problem. We compete on what happens after: you run it by talking to it, it acts on the line you set, and it is honest about what it can't do.

Question 4

How is this different from ChatGPT and Claude?

Accepted Answer

Those wait in a tab for you to prompt them. Clawcraft has its own email address, so work reaches it the way work already reaches you — forwarded, cc'd, sent. It keeps a notebook you can correct instead of forgetting you between chats, and it brings sources so you can check it. Same kind of intelligence underneath. The difference is that it does the work and lives in your tools.

Question 5

What stops it from doing something destructive?

Accepted Answer

You do. Out of the box it drafts and waits. Nothing irreversible happens on its own, and it never acts past the line you set. You can change that line any time.

Question 6

How do you handle security?

Accepted Answer

Your agent runs in its own isolated, containerized runtime, separated from other customers and from the models themselves. We do not train on your data and we do not sell it. Your credentials, your inbox, and your files stay in your own accounts, and you can disconnect at any time and take everything with you. If you want the deeper technical detail, ask us on a call. We are happy to walk through it.

Question 7

What is with the lobster and the island?

Accepted Answer

Clawbert is your agent. The island is where you run him. Every object on it is a real control: his inbox, your sources, your notebook, your schedule. It is a friendlier way to manage an agent than a settings page with forty tabs. Also, we like him.

Question 8

Will token usage give me a surprise bill?

Accepted Answer

No. It's one flat $19/month and all four models are included. You choose which brain your agent runs on, and the picker shows the relative cost of each: three of the four are light enough to run all day, and the heaviest (Kimi K3) burns roughly 5× the credits. We tell you that before you pick it, not after.