Question 1

Do I have to know how any of this works?

Accepted Answer

No. You get the capability of a self-hosted agent without running one. You talk to it, we handle what is underneath.

Question 2

How is this different from self-hosting an agent?

Accepted Answer

Self-hosting gives you full control of the stack. We give you a managed workspace so you can run workflows, connect sources, set approvals, and use the agent without maintaining infrastructure. Full control, or ship faster. Pick your trade.

Question 3

How is this different from other managed agent hosting?

Accepted Answer

Hosting is one part of the problem. We compete on what happens after: you run it by talking to it, it acts on the line you set, and it is honest about what it can't do.

Question 4

How is this different from ChatGPT and Claude?

Accepted Answer

Those are assistants you talk to in a chat window and mostly drive yourself. Clawcraft is a managed agent that runs on its own. It has its own email address and answers on the line you set, it edits multi-step workflows when you ask, and it brings sources for what it finds so you can check it. Same kind of intelligence underneath. The difference is that it does the work and lives in your tools, instead of waiting in a tab for you to prompt it.

Question 5

What stops it from doing something destructive?

Accepted Answer

You do. Out of the box it drafts and waits. Nothing irreversible happens on its own, and it never acts past the line you set. You can change that line any time.

Question 6

Can it really send email on its own?

Accepted Answer

Yes, within the line you set. Out of the box it drafts and waits. You let it send the simple replies and keep the judgment calls, the quotes and the tricky ones, for your ok.

Question 7

How do you handle security?

Accepted Answer

Your agent runs in its own private space, separated from other customers and from the models themselves. We do not train on your data and we do not sell it. Your credentials, your inbox, and your files stay in your own accounts, and you can disconnect at any time and take everything with you. If you want the deeper technical detail, ask us on a call. We are happy to walk through it.

Question 8

What is with the lobster and the island?

Accepted Answer

Clawbert is your agent. The island is where you run him. Every object on it is a real control: your email, your sources, your workflows, your schedule. It is a friendlier way to manage an agent than a settings page with forty tabs. Also, we like him.

Question 9

How long does setup take?

Accepted Answer

There isn't really one. Log in and you're talking to your agent in about a minute. Connect your inbox and the sources you care about with a few clicks whenever you're ready — no servers, no keys, no config to babysit.

Question 10

Will token usage give me a surprise bill?

Accepted Answer

No. It is one flat price. Underneath, Clawcraft routes each step to the model that fits — a fast, cheap model for the trivial stuff, a frontier model only when the task actually needs it. You get frontier quality where it matters, without paying frontier prices for a one-line reply.